RBA tools provide the ability to define, build, orchestrate, manage and report on workflows that support system and network operational processes across multiple data, departmental, and application disciplines. This is done through IT-defined workflows that integrate the people, process and technologies involved in operational procedures.
A recent downturn in the global economy has accelerated the need for IT operations executives to deliver and prove higher IT operations efficiencies and has fuelled the growth of the Run Book Automation (RBA) market. Traditional job scheduling or workload automation tools, manage batch jobs but are not ideally suited to automate operational processes or run book procedures, as they provide little to no integration with surrounding systems.
