Service Assurance

Businesses depend on reliable, high-quality IT services.  

Service Assurance is a proactive IT management approach, rather than monitoring for an outage we try to prevent the outage from occurring at all.

Extra Technology's Service Assurance (SA) team employ industry leading tools to monitor every step of a business process, checking the performance, availability and quality of each step from 'end to end':

  • transactions
  • applications
  • middleware
  • operating systems
  • databases
  • storage
  • network

Tracking business processes across your hybrid environment:

  • real
  • virtual
  • cloud

We specialise in the deployment, configuration in the use of leading tools from leading Software vendors including.

  • ITRS Group
  • CA Technologies
  • BMC Software